Terms & Conditions

Welcome to DnR IT Solutions LLP. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or engaging our services.

1. About Our Services

DnR IT Solutions LLP provides digital marketing, SEO, website-related, IT, and other technology services as described in the applicable quotation, proposal, service agreement, or package selected by the Client.

The exact scope of work, deliverables, timelines, and fees may vary depending on the service selected.

2. Client Responsibilities

The Client agrees to provide accurate and complete information required for the successful delivery of services.

The Client confirms that their website and online properties do not knowingly contain or use:

• Duplicate websites, pages, or substantial duplicate content intended to manipulate search rankings.
• Doorway pages or deceptive redirects.
• Spam or automated techniques intended to manipulate search-engine rankings.
• Link-farm activities or prohibited link schemes.
• Any other practices that may violate applicable search-engine guidelines.

The Client is responsible for informing DnR IT Solutions LLP about any previous SEO activities, penalties, website issues, or work performed by other agencies or service providers.

3. SEO & Search Engine Disclaimer

SEO performance depends on various factors, including search-engine algorithms, competition, website history, technical conditions, content quality, industry trends, and third-party platforms.

Therefore, DnR IT Solutions LLP does not guarantee any specific search-engine ranking, traffic level, number of leads, sales, revenue, or business result, unless expressly agreed otherwise in writing.

We commit to carrying out the agreed SEO and digital marketing activities using professional and ethical practices.

Search engines may change their algorithms, policies, ranking factors, or indexing systems at any time. DnR IT Solutions LLP cannot be held responsible for changes in performance resulting from such external factors.

4. Website Changes & Client Approval

Certain SEO and digital marketing activities may require changes to the Client's website.

Where Client approval is required, DnR IT Solutions LLP will seek approval before implementing such changes.

Delays caused by late approvals, failure to provide information, failure to provide access, or failure to implement recommended changes may affect the campaign timeline and results.

If the Client or another third party modifies, removes, or replaces work implemented by DnR IT Solutions LLP, we shall not be responsible for any resulting impact on performance.

5. Website & Account Access

To provide certain services, we may require access to:

• Website/CMS administration;
• Hosting or FTP accounts;
• Google Analytics or other analytics platforms;
• Google Search Console;
• Advertising platforms;
• Social media accounts; or
• Other relevant third-party tools.

Such access will be used only for legitimate business and service-related purposes.

Clients are responsible for maintaining backups and the security of their accounts. We recommend changing temporary login credentials after completion of any work where appropriate.

6. Payment Terms

Unless otherwise agreed in writing, service fees are payable in advance.

Monthly services are generally billed on a monthly subscription basis.

Third-party expenses are not included unless specifically stated in the agreed quotation or service plan. Such expenses may include paid directories, advertising platforms, premium software, hosting, domain services, paid listings, or other third-party services.

7. Refund Policy

Due to the nature of digital marketing and SEO services, payments are generally non-refundable after the first month of service, except where a specific written refund commitment has been agreed with the Client.

Any applicable first-month performance assurance or refund arrangement will be governed by the terms specifically agreed between DnR IT Solutions LLP and the Client.

Refund requests must be submitted in writing and may be reviewed based on the applicable service agreement and campaign conditions.

8. Cancellation & Termination

Clients wishing to discontinue an ongoing monthly service should provide at least 30 days' prior written notice, unless otherwise agreed in writing.

Outstanding payments for services already provided or committed remain payable.

Simply stopping payment does not automatically constitute formal cancellation of an ongoing service.

DnR IT Solutions LLP reserves the right to suspend or terminate services in cases of non-payment, misuse of services, unlawful activities, abusive behavior, or material violation of these Terms.

9. Third-Party Services

Our services may involve third-party platforms, websites, hosting providers, search engines, advertising networks, directories, software, or other external services.

DnR IT Solutions LLP does not control these third parties and cannot guarantee their availability, policies, algorithms, pricing, functionality, or continued operation.

We shall not be responsible for losses or service interruptions caused by third-party services beyond our reasonable control.

10. Hosting, Security & Malware

DnR IT Solutions LLP is not responsible for problems caused by the Client's hosting provider, server, domain provider, third-party software, malware, viruses, hacking, server downtime, IP-related issues, or other external infrastructure.

Where appropriate, we may recommend hosting or security solutions; however, the final selection and management of such services remain the Client's responsibility unless specifically included in our service agreement.

11. Intellectual Property

Unless otherwise agreed in writing, all original materials, designs, content, code, strategies, documents, and other deliverables created specifically for the Client will be subject to the ownership and usage terms stated in the applicable quotation or service agreement.

Third-party software, plugins, stock materials, fonts, trademarks, and other third-party intellectual property remain subject to their respective owners' licenses and terms.

The Client is responsible for ensuring that any materials supplied by the Client to DnR IT Solutions LLP do not infringe the rights of any third party.

12. Confidentiality

DnR IT Solutions LLP respects the confidentiality of Client information.

Information, credentials, business data, analytics, and other non-public information provided to us will be handled responsibly and used primarily for delivering the agreed services.

We may disclose information where required by law or a lawful government or regulatory authority.

13. Portfolio & Marketing Rights

Unless otherwise agreed in writing, DnR IT Solutions LLP may reference completed projects in its portfolio, website, presentations, case studies, or other marketing materials.

This may include displaying the Client's business name, website, logo, screenshots, general project description, or publicly available information.

Clients may request restrictions on such use by contacting us in writing.

14. Limitation of Liability

DnR IT Solutions LLP will make reasonable professional efforts to provide the agreed services.

However, we shall not be responsible for indirect, incidental, consequential, or business losses resulting from circumstances outside our reasonable control, including search-engine changes, third-party platform failures, hosting problems, website modifications by third parties, cyber incidents affecting external systems, or Client delays.

15. Changes to These Terms

DnR IT Solutions LLP reserves the right to update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

Your continued use of our website or services after changes are published constitutes acceptance of the updated Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the courts and authorities specified in the applicable Service Agreement or, where not otherwise specified, the appropriate courts having jurisdiction over DnR IT Solutions LLP.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

• Company: DnR IT Solutions LLP
• Email: info@dnritsolutionsllp.com
• Phone: +91 628 936 1054
• Address: Bakshi Villa House, Khandra, West Burdwan, West Bengal – 713363, India
• Website: dnritsolutionsllp.com